Crossbody Purse

Thank you for shopping at Cyndi's Custom Leather!

We are committed to providing high-quality leather products and excellent customer service. If, for any reason, you are not completely satisfied with your purchase, we're here to help. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To initiate a return, please contact us at cyndi.davis@cyndisleather.com.

Thank you for choosing Cyndi's Custom Leather for your leather product needs! We strive to provide efficient and reliable shipping services to ensure your items arrive promptly and in excellent condition.

Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or sales events, processing times may be longer, but we make every effort to fulfill orders as quickly as possible.

We offer several shipping options to accommodate your needs:

• Standard Shipping: Estimated delivery within 3-5 business days.

• Expedited Shipping: Estimated delivery within 2 business days.

Shipping rates are calculated based on the weight of your order and the selected shipping method. You can view the shipping costs at checkout before completing your purchase.

Please note that certain items, such as gun holsters, may be subject to specific shipping restrictions or regulations based on local laws. We are committed to complying with all applicable regulations, however, the buyer is responsible for complying with local restrictions in their area. 

In the rare event that your order arrives damaged or is lost in transit, please contact us immediately so we can assist you in resolving the issue. We may require photographic evidence of any damage to facilitate the claims process with the shipping carrier.

If you have any questions or concerns about our shipping policy, please don't hesitate to contact us. We're here to help ensure your shopping experience with us is smooth and enjoyable.